Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (610)789-2525.
1. What are the Hospital hours?
Monday, Tuesday, and Thursday: 8:00 am to 7:00 pm;
Wednesday and Saturday: 8:00 am to 12:00 pm
Friday from 8:00 am to 6:00 pm.
The hospital is closed on Sunday.
2. Do I need to have an appointment?
Yes, patients are seen by appointment.
3. What forms of payment do you accept?
Cash, Mastercard, Visa, Discover
4. Can I make payments?
Payment in full is required at the time of service.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 4-5 months of age, depending on factors such as breed. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is required prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions and blood counts of your pet. The pre-anesthetic blood screening is done to minimize risks during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures usually require them to be removed in 10-14 days following the surgery.
8. Do you board pets?
Yes, we do boarding for our clients, and have dedicated separate boarding spaces for both dogs and cats. Our boarding facility is air conditioned and heated. We feed Royal Canin but can feed prescription diets or you can bring your own pet's specific foods. Our staff is trained to administer medication to boarding pets.
9. What are your kennels like?
Our dog kennels are all indoor. The dogs are walked in our fenced backyard at least 3 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own.